Out of Ahmedabad in 48 hours.
Every order is packed by the same team that made it, dispatched within two working days and tracked from the moment the label is printed.
We would rather under-promise and land early. Here is exactly what happens to your parcel between the confirmation email and your door — including the parts most brands leave vague.
Orders placed before 2 PM IST on a working day are usually picked the same afternoon. Anything after that, or on a Sunday or public holiday, is picked on the next working day.
Delivery times & charges
Working days, from dispatch| Destination | Delivery time | Charge under ₹1,499 | Charge over ₹1,499 |
|---|---|---|---|
| Ahmedabad & Gujarat | 1–3 working days | ₹69 | Free |
| Metros — Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Kolkata | 2–4 working days | ₹79 | Free |
| Other cities & towns | 4–7 working days | ₹79 | Free |
| North-east, J&K, Ladakh, Andaman & Lakshadweep | 6–10 working days | ₹149 | Free |
| International | 7–14 working days | Calculated at checkout | Calculated at checkout |
Cash on delivery is available up to ₹5,000 on serviceable pincodes for a flat ₹49 handling fee, waived on prepaid orders.
The shipping policy in full
Plain language, no small printWhen your order is picked and packed
Orders are picked within 48 hours of payment confirmation, Monday to Saturday. During a sale or a new drop this can stretch to 72 hours — if it does, we email you before the deadline rather than after it.
You will get two emails: one confirming the order, and one with the tracking link the moment the courier scans the parcel. If the second email has not arrived within three working days, something has gone wrong and we want to know.
Following your parcel
Every order ships tracked, with no exceptions and no extra charge. Tracking updates can lag the parcel by up to 24 hours, particularly over a weekend.
If tracking has shown no movement for 48 hours, message us with the order number. We raise it with the courier directly — you should not have to sit in their queue for a parcel we sent.
Getting the address right
We can change a delivery address only before dispatch. Message us on WhatsApp as soon as you spot the mistake and we will hold the parcel if it is still with us.
Parcels returned to us as undeliverable — wrong pincode, repeated failed attempts, or a refused COD — are refunded minus the actual shipping cost incurred. We will always try to reach you twice before that happens.
If the parcel arrives damaged
Do not accept a parcel that is visibly torn, wet or opened. If it has already been left with you, photograph the outer packaging before opening and send it to us within 48 hours.
Damage in transit is on us. We ship a replacement immediately and settle it with the courier ourselves — you are not the middleman in that conversation.
Things outside our control
Monsoon disruption, strikes, curfews and public holidays can add days to a delivery window, particularly outside metros. We will not pretend otherwise — but we will tell you as soon as we know, and we do not charge for a re-ship if a parcel is genuinely lost.
A parcel is treated as lost after 15 working days with no scan. At that point you choose: a full refund, or a replacement shipped free.
Shipping outside India
We ship worldwide by tracked courier, quoted live at checkout by weight and destination. Transit is typically 7–14 working days after dispatch.
Import duties, taxes and customs charges are set by your country and are payable by you on delivery. We cannot estimate them in advance and cannot mark a parcel as a gift. Refused international parcels are refunded minus the outbound and return freight.
Parcel not moving? Tell us early.
Send the order number on WhatsApp and we chase the courier ourselves rather than sending you to their helpline.
Last updated August 2026