Wrong size? We collect it, free.
Seven days, tags on, one form. We arrange the pickup from your door and ship the replacement the day the original is scanned back in.
Buying tights online is a leap of faith, so we have made the way back as short as we can. If the size is wrong, the feel is wrong, or the pair simply is not what you hoped for, you have seven days from delivery and we come to you.
No photographs for a sizing exchange. No restocking fee. No asking you to post it yourself and claim the cost back later.
What is covered
At a glance| Situation | Window | Pickup cost | Outcome |
|---|---|---|---|
| Wrong size, tags on | 7 days | Free | New size shipped free |
| Did not suit you, unworn, tags on | 7 days | Free | Refund to source or store credit |
| Manufacturing defect or sheer fabric | 30 days | Free | Replacement, no photograph needed |
| Damaged in transit | 48 hours from delivery | Free | Replacement shipped immediately |
| Second exchange on the same order | 7 days | ₹149 | New size shipped |
| Worn, washed, tags removed | — | — | Not eligible |
Innerwear, sports bras marked final sale and items bought at 50% off or more can be exchanged for size but not refunded, for hygiene reasons.
The returns policy in full
Written to be used, not hidden behindRaising a return or exchange
Message us on WhatsApp or email with your order number and what you would like instead. That is the whole process — there is no portal to log into.
We confirm within one working day and book a courier pickup, usually for the next day. You will get an SMS from the courier with the slot.
What we need the item to be in
Unworn, unwashed, free of deodorant, perfume and pet hair, with the hygiene sticker and all tags still attached. Trying a pair on over underwear indoors is exactly what the seven days are for — a session in them is not.
Please send back the original polybag where you can. Not having it will not void the return; a missing tag will.
Getting the right size out to you
The replacement is dispatched the day your original is scanned into our unit, not when it lands on the shelf. If the size you want has sold out in the meantime, you choose a different colour, a full refund or store credit with 10% added.
One free exchange per order. A second on the same order carries a ₹149 pickup fee, deducted before dispatch.
When the money comes back
Refunds are issued to the original payment method within five working days of the item passing quality check at our unit. Your bank may take a further 2–5 days to show it.
Prepaid orders are refunded in full including any shipping paid. For cash-on-delivery orders we refund by UPI or bank transfer to an account in the name on the order; the ₹49 COD handling fee is not refundable.
If a pair ever sheers
Within 30 days of delivery, a pair that goes sheer at depth is replaced free. We do not ask for a photograph and we do not ask you to prove it. Every colour is opacity-tested under studio light before it goes on sale, so if one slipped through, that is our failure to fix.
Bought on Myntra, Ajio or Amazon?
Returns for marketplace orders have to run through that marketplace's own process and window — we cannot pull an order from their system.
The squat-proof promise still stands wherever you bought it. Send us the marketplace order ID and we will replace a sheer pair directly.
Returns questions
Most are answered in one replyCan I exchange for a different style, not just a size?
Yes, within the 7 days and with tags on. If the new style costs more you pay the difference by payment link; if it costs less we refund the difference to source.
The courier did not turn up for the pickup.
It happens, usually on the first attempt in smaller pincodes. Tell us and we re-book immediately, and we extend your 7-day window by however long the delay ran.
My pincode is not serviceable for pickup.
Then post it back by any tracked service and send us the receipt — we reimburse the actual postage up to ₹200 along with the refund or the replacement.
Can I get store credit instead of a refund?
You can, and we add 10% to it. Credit is issued as a code within two working days of QC and does not expire.
Start an exchange in one message.
Send your order number and the size you want instead. We book the pickup and confirm the replacement in the same reply.
Last updated August 2026
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